All orders are processed within 1-2 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping charges and shipping methods for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur due to carrier volume or weather conditions.

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

GRIT. Pickleball. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

If you received your pickleball paddle or accessories damaged, please contact us at grit.pball@gmail.com within 48 hours of delivery. Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about your order or our shipping policy, please contact the GRIT. Pickleball. team:

• Email: grit.pball@gmail.com

• Phone: 225-800-2285

• Support Hours: Monday–Friday, 9am–5pm CST, Weekends in some cases.